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Dealing With Challenging People and Situations

Understand why you find some people difficult to work with and identify ways to modify your approach to become more effective in your interactions. This course examines why we find some people difficult to work with so that we can identify the exact behaviours and situations that present us with problems. By recognising the behaviours and situations that we find difficult, we can modify our own approach accordingly and ensure that we are more effective in our interactions. Course Objectives - To learn techniques for recognising the behaviours that you find difficult. - To develop self-awareness of why you find these behaviours difficult - Develop plans to minimise and prevent difficult behaviours - To practise your new skills so that you return to work more confident

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About Us

Since 1987, we have been delivering quality training to the pharmaceutical, healthcare, CRO and related industries. As well as delivering technical courses supporting clinical research functions, we also offer a wide range of personal development courses to ensure that skills learnt can be applied in the workplace.

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Rostrum Training Solutions Ltd

24 Lansdowne Road
Tilehurst
Reading
Berkshire
RG30 4QU

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